Support

For warranty claims or product registration please use our Limited Warranty.

If you are having ANY issues with your torch please DO NOT try to fix it. Contact support@stacheproducts.com and we will send you a replacement along with instructions on how to return your old torch back to us.

For any wholesale inquiries, please email wholesale@stacheproducts.com or call 240-558-3690.

For returns or exchanges please contact support@stacheproducts.com with full name, full address, proof of purchase and photo/ video of the issue prior to sending your product, otherwise we won't be able to process your return. You may also call support at 240-669-6462.

Wondering when we are going to restock? https://forms.gleJqRSuZh8Mkg2xb5X9